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Upon receiving your product, If you are not happy with your purchase or simply changed your mind, you are eligible to receive a full refund for items purchased at full price and returned within 14 days of delivery. Returned items must be unused and in original condition. To return an item please email sales@en-place.co. A member of our team will contact you with information on how to complete the return process. To ensure your item is eligible for return please reference the "shipping & returns" details tab within the product page of the item you wish to purchase. Items not eligible for return will be indicated there. Please note the following items are not eligible for return:
If your order arrives damaged or defective please contact us immediately at hello@en-place.co. Please provide details of the damage and include photos of the item(s). Upon review we will contact you with information on how to return the item(s) for reimbursement or credit towards a future purchase.